Please read
the below case study and then place your answers to the multiple choice
questions in the Comments Section below.
Manny has been
a licensed mortgage broker working for a company called S & L Associates
for about a year now. And, over that time, Manny has been steadily locking down
his own methods for closing loans.
Let’s look at
one of his latest transactions as an example.
A borrower
named Julia comes to Manny for a mortgage loan. She was referred to him by her
real estate agent Patricia—whom Manny has worked with quite a few times.
Manny takes
Julia’s application and information, as well as a fee to ensure she gets the
lowest possible interest rate. While Julia doesn’t love the idea of paying for
an interest rate she feels she should be able to get based on her excellent
credit history, alone, she ends up paying the fee.
After all,
Manny explains to her that most people have to pay a lock-in fee to make sure
they get the best possible interest rate. And, he is sure that whatever lender
they go with will require the fee, anyway, so he is just planning ahead for
her.
With all of her
information and the fee in-hand, Manny sends Julia on her way. Before he
submits her materials for underwriting, Manny checks it over one more time,
just in case anything was left blank.
Sure enough,
Manny notices that Julia forgot to enter the amount of time she had been
employed as a copy editor. Manny is sure they talked about that, but he
remembers them still joking about the furniture issue around that part of the
application. Nevertheless, she did tell him that she had been with the
publishing company for seven years.
Manny knows that,
given the volume of loans right now, it’s going to be a little tight time-wise
submitting Julia’s application and getting the appraisal done, etc., by the
projected closing date. So, Manny writes that down for length of employment.
And, with that,
it looks to Manny like Julia’s application is ready to submit.
Since he has
scheduled a remote hiking trip for the following week, just to make sure things
move along smoothly while he is gone, Manny asks his buddy and co-worker Fred
to look after Julia’s file. Manny will be out of cell phone range and away from
Internet access, so he will feel better knowing Fred’s watching over Julia’s
file. In exchange for his help, Manny will pay Fred $200 out of the loan
commission – just for keeping Julia’s loan on track.
During Manny’s
vacation, Julia mistakenly sends the check intended for the appraiser to Manny.
Fred does not notice the check because he is dealing with a licensing issue of
his own. Specifically, after fifteen years as mortgage broker, for the first time,
Fred’s license has not been renewed! In scrambling to deal with reinstating his
license, Fred forgets to keep tabs on Julia’s loan.
So, after
sitting on Manny’s desk for five days, Manny comes back, finds the check in a
stack of mail, and forwards it on to the appraiser, along with an explanation
of the situation.
A few weeks
later, Julia’s loan is approved and they go on to close on time.
And, even
though he nearly dropped the ball with the appraisal check, Manny decides to
honor his promise to give Fred the $200 bonus for helping out with Julia’s
file. After all, Fred really needs the cash right now.
A year later,
seeing that interest rates have dropped significantly, Manny contacts Julia
about possibly refinancing her mortgage. After two weeks of phone tag, in which
Manny lets Julia know that the rates could swing back up, she finally decides
to come in and talk about a refinance.
Sure enough, by
the time Julia gets in to Manny’s office, the rates aren’t quite as good as
they were when he originally contacted her. Even so, after running the numbers,
Manny finds that Julia will still save $85 per month on her mortgage payment
with the refi! So, Julia applies to refinance her mortgage (including her
correct annual income and length of employment, this time) and is
approved.
Now, there are
a few questions that we should ask here.
- Was the
fee Julia paid to get a low interest rate legal?
A. Possibly, it depends on how Manny records the fee in the application
materials.
B. No, it was entirely illegal. Mortgage brokers are not allowed to collect
lock-in fees.
C. Yes, it was legal, because Manny had enough experience to know that
whichever lender they made a loan with would want that fee.
- Did Manny handle Julia’s omission about her
employment length on the application correctly?
A. Manny broke the law because he negligently allowed Julia to sign a
document that had blank spaces.
B. Manny broke the law because he wrote that down from memory, when he is
required to get complete verification before recording such information.
C. Manny did not break the law because he and Julia had talked about this
and, as her broker, the law gives him explicit permission to fill in
information such as this when the applicant forgets to do so.
D. Manny did not break the law because the document Julia signed was not a
financial disclosure document.
- Was the kickback Manny offered his co-worker Fred
to watch over Julia’s loan while he was on vacation legal?
A. The payment could be considered illegal because Manny paid Fred from the
loan commission after Fred’s license expired.
B. The payment was legal because it was a little incentive among friends.
C. The payment was illegal because Fred forgot the appraiser’s check on
Manny’s desk for nearly a week. In effect, Fred was being paid a fee for a
service that he did not perform.
- Once he found the appraiser’s check sitting on
his desk, did Manny handle the situation correctly and lawfully?
A. Yes. While the fee did sit with him for a while before getting to its
intended payee, Manny did what was right and lawful by sending it along to
Herman with an explanation.
B. No. The law says explicitly that a licensee must account for all moneys
that he receives in connection with a mortgage loan, and Manny (and Fred)
failed to do that for nearly a week!
C. Yes and no. While Manny did what he could to remedy the situation, the
very fact that the check sat on his desk for five days means that the situation
falls in a gray area legally.
- How many laws did Manny break in contacting Julia
about refinancing her loan?
A. Three – The rates were not the same as what Manny promised Julia when
she came into the office, he contacted her too soon after her original loan,
and he failed to collect a lock-in fee.
B. None – While he did call her and tell her that the rates were such that
she might want to refinance her loan, Manny was very forthcoming about the fact
that the rates were likely to swing back up before Julia finally got in touch
with him.
C. One – Manny contacted Julia about refinancing too soon after closing her
original loan.
Students should post directly to the Blog! If you have any problems posting your assignment to the Blog (due to firewall issues etc.), you may send your answer directly to the instructor via email at oil@mymortgagetrainer.com
Students should post directly to the Blog! If you have any problems posting your assignment to the Blog (due to firewall issues etc.), you may send your answer directly to the instructor via email at oil@mymortgagetrainer.com
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